Terms and Conditions

General and Booking Terms – B&B Après-Velo

1. Booking

Your booking is only final upon receipt of a written confirmation and/or payment according to the stated conditions.

We reserve the right to refuse a booking without giving a reason.

2. Payment

Payment can be made by card, cash, online or as otherwise agreed.

A deposit may be required to confirm the reservation, and the remaining amount must be paid upon arrival.

3. Cancellation and Changes

Cancellations must be made in writing via email or contact form.

Below are the conditions that apply in case of cancellation. The percentages shown below must be paid by you.

  • 0–7 days before arrival: 100% of the total amount
  • 8–21 days before arrival: 50% of the total amount
  • More than 21 days before arrival: free of charge
  • No-show: 100% of the total amount

Extra info:

Payment of cancellation fees will be made via the specified payment method.

In case of force majeure, the B&B reserves the exclusive right to apply different rules. Changes in dates or number of persons are possible depending on availability and may incur additional costs.

4. Arrival and Departure

Check-in: from 3:00 PM. Check-out: until 10:00 AM.

Late arrival must be arranged in advance.

5. House Rules and Liability

Guests must respect the house rules (see our house rules).

Guests are responsible for any damage they cause.

6. Cancellation by the B&B

In exceptional circumstances, such as force majeure or maintenance, we reserve the right to cancel the reservation. Any amounts already paid will be refunded, but further claims for damages cannot be accepted.

7. Liability

The B&B is not liable for loss, theft or damage to personal property of guests.

We are not responsible for damages, injuries or accidents that are outside our direct control.

8. Privacy

Personal data will be processed in accordance with our privacy statement and will only be used for managing your reservation and communicating with you.

9. Governing Law

Belgian law applies to all reservations and disputes.

Any disputes will be referred to the competent court of the place of business of the hotel owner.