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Privacy statement

Privacy Statement

We attach great importance to the protection of your personal data. In this privacy statement, we explain what data we collect, how we use it, and what rights you have.

1. Collected data

When you use our website or booking engine, we may collect the following data:

Personal data such as name, email address, telephone number and address;

Booking information, such as arrival and departure dates, room type and special requests;

Payment details, if applicable;

Technical data, such as IP address, browser type and pages you visit.

2. Purposes of processing

Your data will be used for:

Processing and managing your bookings;

Customer service and communication about your booking or questions;

Improving our services and website;

Legal obligations, such as administration and tax regulations;

Marketing activities, if you have given permission for this.

3. Sharing data

We only share your data with third parties when this is necessary for:

Fulfilling your booking (e.g. hotels, partners or payment providers);

Legal obligations;

Technical support or analysis of our systems.

4. Retention period

Your personal data will be retained for as long as necessary for the purpose for which it was collected, or as required by law.

5. Your rights

You have the right to:

To access your personal data;

Request correction or deletion of your data;

To object to the processing of your data;

To withdraw your consent to processing.

6. Security

We take appropriate technical and organizational measures to protect your data against loss, theft or misuse.

7. Contact

If you have any questions about your privacy or to exercise your rights, please contact us:

Après-Velo

info@apres-velo.be

+32468139131