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Privacy statement

Privacy Statement

We attach great importance to the protection of your personal data. In this privacy statement, we explain which data we collect, how we use it and what your rights are.

1. Collected Data

When you use our website or booking engine, we may collect the following data:

Personal data such as name, email address, phone number and address;

Booking information, such as arrival and departure dates, room type and special requests;

Payment data, if applicable;

Technical data, such as IP address, browser type and pages visited.

2. Purposes of Processing

Your data is used for:

Processing and managing your bookings;

Customer service and communication about your booking or questions;

Improving our services and website;

Legal obligations, such as administration and tax rules;

Marketing activities, if you have given permission for this.

3. Sharing Data

We only share your data with third parties when necessary for:

Carrying out your booking (e.g., hotels, partners or payment providers);

Legal obligations;

Technical support or analysis of our systems.

4. Retention Period

Your personal data will be retained as long as necessary for the purpose for which it was collected, or as required by law.

5. Your Rights

You have the right to:

View your personal data;

Request correction or deletion of your data;

Object to the processing of your data;

Withdraw your consent for processing.

6. Security

We take appropriate technical and organizational measures to protect your data against loss, theft or misuse.

7. Contact

For questions about your privacy or exercising your rights, you can contact us at:

Après-Velo

info@apres-velo.be 

+32468140296